Thank you for renting our vacation property.
We enjoy opening our home to visitors from all over the world and we strive to give all our guests the best service possible. Please read our rental agreement carefully and sign and return it as soon as possible.
Rental Policies
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1) Age Requirement:
Individuals making reservations must be over 25 years of age and must be an occupant of the property during the entire reserved period. • Guest Verification: We strongly believe in protecting our home as well as the communities in which we operate. As a result, we have partnered with SafelyStay, Inc. to help us with this endeavor. By signing our rental agreement, you give permission to SafelyStay, Inc. to verify your identity, and check criminal databases in order to confirm your reservation. Complete terms regarding Safely’s guest verification can be found at http://www.safely.ai./terms. Please contact Safely at Concierge@safely.ai, or go to www.Safely.ai, if you have any questions. • “Last-Minute” Reservation – Identification Required. Since last minute reservations have an increased risk of fraud, We requires an additional security step to protect our home. For any reservation made within forty-eight (48) hours of arrival, a valid state-issued identification card matching the name on the credit card used to pay for the reservation will be required. Failure to provide a valid state-issued identification card matching the cardholder’s name will result in immediate cancellation of the reservation.
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2) Requirement for Check-In:
You will NOT be allowed to check in until we receive your acknowledgment of our rental policies. IMPORTANT: FAILURE TO SIGN OUR RENTAL AGREEMENT WILL RESULT CANCELLATION OF YOUR RESERVATION. Failure to sign the Rental Agreement and subsequent cancellation does not guarantee a refund of monies paid. The terms of the Cancellation Policy will still apply.
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3) Check-in/Check-out Time:
Our standard Check-in time is at 4pm unless prior arrangements have been made for an early check-in. Check-out is at 10am. • Smoking Policy: No smoking is allowed inside any property. Smoking is allowed outside unless otherwise noted but all cigarette butts need to be disposed of properly. If any evidence of smoking is found inside the home, there will be a smoking charge assessed of $500. Fees will be added for cleaning and disposing of cigarette butts left on the grounds.
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4) Pet Policy:
We do not allow pets. All service animals must be disclosed prior to arrival and accompanied by a doctor's letter stating the nature of the service. Guests are subject to immediate eviction and forfeiture of rent or a $500 penalty if a previously undisclosed animal is found on property. The only exception to the pet policy is for ADA (Americans with Disabilities Act) qualified animals, in which case additional information will be requested.
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5) Parties, Events, or Day Guests:
No parties or day guests are allowed on properties without prior authorization from the property Owner. Any violation of this guideline will result in immediate eviction from the property and forfeiture of rent. If additional guests are approved, additional fees will apply.
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6) Commercial Photography:
Commercial photography and filming is not allowed without prior permission of the owner.
If approved, additional conditions and fees will apply.
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7) Weather Events:
We are not responsible for a change in weather conditions and do not give refunds or allow accommodation changes in the event of bad weather, storms, rain, or road conditions. In addition, we do not accept liability for any inconveniences arising from any temporary defects or stoppage in supply of water, gas, electricity or plumbing, damage caused by weather/road conditions, natural disasters, acts of God or other reasons beyond its control.
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8) Rates:
Published rates are subject to change without notice. Many properties may offer rates that are for less than the maximum number of guests that a property can accommodate. In this case, there may be extra charges for guests up to the maximum number of guests allowed. We reserve the right to correct rates that were misquoted due to human or computer error.
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9) Damage Insurance:
Damage insurance is required on your reservation. This insurance includes up to $10,000 accidental coverage for contents damage and up to $1,000,000 coverage for accidental property damage and bodily injury. Damage insurance is refundable only if the reservation is canceled in writing at least twenty-four (24) hours prior to arrival date. Any deductible or minimum claim amount will be the responsibility of the Guest, and the host will process using the form of payment on file for the Guest.
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10) Cancellation Policy:
Reservations canceled 60 days or more prior to arrival date are fully refundable minus a $50 service fee. Reservations canceled 31 days or less are non-refundable unless the property can be rebooked for the same dates of the canceled reservation. If this occurs, the original reservation will be refunded 100% minus a $50 service fee. We reserve the right to cancel reservations for any reason.
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11) Reservation Modification:
No credits will be issued to a reservation for deduction of guests or shortening of rental dates within 31 days of the arrival date of the reservation.
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Property Policies
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1) Mechanical Issues:
Every effort to maintain, clean, and have all mechanical items in top working condition is made. However, sometimes mechanical problems occur (i.e. hot tub, pool, internet, etc.). If you do experience any issues during your stay, please contact us immediately so that repairs can be initiated. Unfortunately, we cannot issue refunds for inoperable equipment.
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2) Internet, Cell Phone, Television:
Depending on a property’s location in the Hill Country, internet, cell phone, and television reception can sometimes be erratic especially during storms.
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3) Structures:
No tents, canopies, or other structures may be erected on the properties.
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4) Use of Weapons:
To ensure guest safety, no shooting of any firearms, bows, slingshots, etc. is permitted on our properties. No hunting or trapping of any type of animal is permitted.
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5) ATV’s, Motorbikes:
In order to avoid damaging the outdoor spaces of our properties, no All- Terrain Vehicles (ATV’s), motorbikes etc. are allowed.
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6) Outdoor Fires:
Due to the risk of wildfires, no Bonfires or open flames are allowed on properties unless there is a designated fire pit. City/County Burn Bans must be respected and adhered too.
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7) Fireworks
No Fireworks are allowed on any property. Violators will be assessed a $500 fine if evidence is found on property that fireworks have been fired or/if neighbors report the matter to the County Sheriff or owner. Other legal ramifications may apply if local laws are violated.
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8) Noise
We are committed to creating positive relationships within the communities where our home is located. To that end, no loud music or other sounds which could disturb neighbors are allowed. Quiet hours are enforced from 10pm to 8am. Violators may be asked to vacate the property if noise complaints are reported.
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9) Fireplace usage
Our home has fireplaces that can be utilized for your enjoyment. However, these are only available during times of the year when a fire is warranted – October through February. We have provided a clean burning log for the indoor fireplace. DO NOT BURN WOOD INSIDE THE HOME. If wood is burned inside the home there is a $500 fine.
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10) Cleaning
Basic cleaning is provided, but an additional fee will be charged to the credit card on file if excessive clean-up is required due to spills or excessive garbage left on site. Please be respectful of the property.
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11) Items Left Behind
The Homeowner is not responsible for the loss of personal belongings or valuables. If items are left behind, there will be a $25 fee to recover the item plus shipping costs assessed to return them. If items are not claimed within 30 days, they shall become the property of the owner. Owner will not be held liable for the condition of said items.
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RELEASE AND INDEMNITY:
You understand that you are renting a private home that may be located in the Hill Country and outside of the city. As such, understand there may be snakes, scorpions, and other wild animals/insects or evidence of them on the property. Accommodations/Properties may include access to things that could be hazardous if reasonable care is not taken to avoid injury. These items include but are not limited to: stairs, balconies, walkways, swimming pools, hot tubs, rivers, creeks or other waterways etc. Guest’s use of these facilities is at their own risk. Adults are responsible for the safe conduct of all children on the premises and shall take all appropriate measures to ensure their safety. Guest(s) holds Owner, and its employees harmless from any and all liability for damages and/or injuries resulting to Guest(s) or any invitees of Guest(s) whether said injury or loss is caused by Owner’s negligence or not.
SIGNATURE By signing below, the signing guest acknowledges that he/she has informed all others involved in the reservation of this Property of the terms of this Agreement and that all have consented to be bound by this Agreement.
BY SIGNING BELOW, I AGREE TO ALL TERMS OF THE RENTAL AGREEMENT:
The Ranch Dripping Springs TEXAS
Reservation Confirmation #:___________
Arrival Date:_____________
Depart Date:_____________
Number of Adults in reservation:_____________
Number of Children (under 18): Ages of Children:_____________
_____________Guest Initials: By accepting this reservation, it is agreed that all guests affiliated with the reservation are expressly assuming the risk of any harm arising from their use of the premises.
_____________Guest Initials. By accepting this agreement, it is agreed that the credit card on file will be charged any fees associated with violations of the above rental agreement including but not limited to unauthorized pet fees, smoking fees, extra cleaning fees, and unauthorized party fees.
_____________Guest Initial: Check- in time is 4:00 pm. Arriving earlier than standard check-in time may interfere with the housekeeping staff or opening team’s ability to prepare the property for your arrival. Unauthorized early arrivals will result in a charge of $50 per hour prior to 4pm. Please check with the host on the availability of checking in early. Unfortunately, we cannot guarantee an early check-in until the week of your reservation in case the property becomes unavailable for any reason. We will do everything possible to accommodate your request.
_____________Guest Initial: Check-out time is 10:00 am unless authorized by the host. Late check- outs will be billed at $50 hour.
Signature:________________________________________________________________________
Date:_____________
Address:-________________________________________________________________________________ City:_____________ State:_____________ Postal/Zip Code:_____________
Date of Birth of Contract Signer:_____________
Note: A signed rental agreement must be on file before access can be given to a property.
Please return at your earliest convenience